How To Check The Network Status On Samsung Smart Displays (Tizen)

You'll need: A Samsung Remote

• Make sure the display is powered on (Press the red power button on the remote).
• Press the 'Menu' button on the remote. 
  • Use the arrow buttons to navigate to 'Network'
  • Select 'Network Status'
    • The display will do a network test.
    • If the test fails, take a picture with a smart phone and text the picture to 855-961-0700.
    • If the test passes, press the 'Home' button on the remote.
    • Navigate to 'URL Launcher' (the first item on the bottom menu)
      • Press enter to start the Simply Screens digital signage application.
  • Alternate Steps:
    • If the network test fails, press the 'Return' button on the remote.
    • Go to Network Settings
      • If the display is currently set to 'Wireless' - switch it to 'Wired'
      • If the display does not have an option for 'Wired' it may mean that the network cable is not connected. 
    • If the display is currently set to 'Wired'
      • Switch the network to 'Wireless'
        • Contact Simply Screens or your network administrator for the WiFi network and password.
    • Once the network is connected
      • Press the 'Home' button on the remote.
      • Select 'URL Launcher' from the bottom menu (the first item)
        • Press 'Enter' to start the Simply Screens digital signage application.
• If the device does not have a URL Launcher installed, it may be using an external device. Please text Simply Screens Help @ 855-961-0700 for further assistance.